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Refrigeration is where many health inspection write-ups start: a prep table running at 44°F, a reach-in with no thermometer, pink slime inside the ice machine, a torn gasket, water pooling under the walk-in. Almost all of it is preventable with a few minutes a day. This checklist covers what inspectors look at on your refrigeration under California's Retail Food Code, and the routine that keeps you ready for an unannounced visit.
It is part of our Commercial Refrigeration Help Center, written for Bay Area restaurants, grocers, cafes, bars and convenience stores.
Who inspects, and under which rules
California's Retail Food Code (CalCode, in the Health and Safety Code) is the binding law for restaurants and markets. County environmental health departments enforce it. As the California Department of Public Health puts it, your "local environmental health agency is primarily responsible for enforcing the current California Retail Food Code" (CDPH). The FDA Food Code 2026 is a national model code (FDA Food Code 2026); it shapes good practice, but CalCode is what your inspector cites.
How seriously a problem is scored depends on the county's system. Santa Clara County's environmental health department explains that the 41°F holding requirement "would be a major violation at a temperature reading above 50 degrees F. and minor between 42- and 50-degrees F," and that "Major critical violations do require either closure or immediate correction with a timely follow up inspection" (Santa Clara County DEH). Its current inspection reports still score "Proper hot and cold holding temperatures" in major and minor columns (sample DEH report).
What inspectors check on refrigeration
1. Cold holding at 41°F or below
Potentially hazardous food must be held "at or below 41°F" (CalCode 113996). A few items may be held at or below 45°F, including raw shell eggs, unshucked live molluscan shellfish, and pasteurized milk products in original sealed containers. Expect the inspector to probe food, not only read the unit's display. Prep tables and sandwich units are the usual problem: the top rail holds food in open pans, and it warms fastest when lids stay up or the condenser under the counter is clogged.
2. A thermometer in every unit
"A thermometer shall be provided for each refrigeration unit." It must read the air "in the warmest part of the unit," be "affixed to be readily visible," and read in increments no greater than 2°F (CalCode 114157). The warmest part is usually near the door and high up, not at the back by the coil. A missing or broken thermometer is an easy finding to avoid; keep spares.
3. Frozen food stays frozen, and thawing follows the rules
"Frozen foods shall be stored and displayed in their frozen state unless being thawed" by an approved method (CalCode 114018). Approved methods include thawing under refrigeration at 41°F or below, or fully submerged under running potable water at 70°F or below for no more than two hours (CalCode 114020). A freezer with soft product or a case of meat thawing on a counter will be noticed.
4. Cooling cooked food
Cooked food must cool from 135°F to 70°F within two hours and to 41°F or below within six hours in total (CalCode 114002). Deep stock pots and tightly wrapped hot pans in a walk-in cool slowly and warm everything around them. Shallow pans and ice baths help, and so does a walk-in with healthy refrigeration capacity.
5. Ice machines and ice bins
Ice is food under CalCode (CalCode 113781). Ice makers and bins must be cleaned "at a frequency specified by the manufacturer, or, absent manufacturer specifications, at a frequency necessary to preclude accumulation of soil or mold" (CalCode 114117). Manufacturer intervals differ by brand and model:
- Manitowoc says to descale and sanitize "every six months" (Manitowoc manual).
- Hoshizaki's KM-series cleaning sheet says "at least once a year" (Hoshizaki); check your model's manual.
- Scotsman's CU-series manual says "a minimum of twice per year," and to change water filter cartridges installed more than 6 months (Scotsman manual).
Plumbing counts too. "Liquid waste drain lines shall not pass through an ice machine or ice storage bin" (CalCode 114171), and ice machines, ice bins and walk-ins must drain through indirect waste pipes with an air gap into a floor sink (CalCode 114193). Our ice machine problems guide covers slime, scale and cleaning.
6. Equipment clean and in good repair
CalCode requires equipment to be "kept clean, fully operative, and in good repair" (CalCode 114175). On refrigeration, inspectors notice:
- Gaskets that are torn, brittle, moldy or do not seal. Kolpak recommends cleaning metal surfaces, magnetic door gaskets and door sweep gaskets "frequently with a mild detergent" (Kolpak manual).
- Frost or condensation around a walk-in door. Kolpak says this points to an inoperable door heater or excess moisture.
- Water or ice on the walk-in floor, walls or ceiling. Norlake links it to door gaskets, hardware and doors left open, warning that doors open more than five minutes can leave a film of ice or moisture (Norlake manual). See our refrigeration water leaks page.
- Drips from coils or drain lines onto food or packaging.
- Dirty interiors, rusted shelving and dusty fan guards.
7. Storage habits inside the unit
Good storage keeps food safe and helps the equipment work. Keep food covered and labeled, raw meat below ready-to-eat food, and product off the floor. Do not block the evaporator fans or pack cases against the coil; the cold air has to circulate to reach the thermometer and the food. Avoid overloading a unit beyond what it can hold at temperature.
A daily and weekly refrigeration checklist
These frequencies are a practical routine, not legal requirements. Where a manufacturer gives an interval, it is cited.
| When | Task | Who |
|---|---|---|
| Each shift | Read and log every unit's thermometer. Probe one or two items in each prep table and walk-in. Anything above 41°F: act on it and note what you did. | Shift lead |
| Each shift | Doors and lids close fully; strip curtains down; nothing blocking walk-in doors or evaporator fans. | All staff |
| Daily | Look for water on floors, drips, frost at door frames, and ice on evaporator coils. Wipe up spills in units. | Closing staff |
| Weekly | Clean gaskets with mild detergent and check that they seal. Check that thermometers are present and readable, and check probe thermometers for accuracy. | Manager |
| Monthly | Look at condenser coils with a flashlight. True Manufacturing's maintenance table includes checking condenser coils for dust and debris monthly, quarterly and annually (True manual). | Manager |
| Every 3 to 6 months | Condenser cleaning per the manufacturer: Turbo Air says reach-in condensers should be cleaned "at least every three months (90 days)" (Turbo Air); Heatcraft lists condensing unit coil cleaning semi-annually (Heatcraft). Greasy kitchens need the shorter end. | Technician or trained staff |
| Quarterly | Walk-in preventive maintenance. Norlake recommends it "on a quarterly schedule by a certified technician": gaskets, door sweep, heated vents, evaporator and condenser coils. | Technician |
| Per manufacturer | Ice machine cleaning and sanitizing, and water filter changes, at the intervals above. Log each one. | Technician or trained staff |
Our commercial refrigeration maintenance schedule goes further, task by task.
Warning signs to fix before the inspector sees them
- A unit that reads fine in the morning and 43°F by mid-afternoon. That is usually condenser airflow, a failing fan, or a door or gasket problem, and it will get worse in summer.
- A prep table top rail that will not hold 41°F with the lid open during service.
- Frost that returns on the evaporator coil after defrost.
- Water that keeps coming back under a walk-in or reach-in.
- An ice machine with visible slime, or ice that is cloudy or smells off.
These are repair calls, not cleaning jobs. Our post on regular cooling system inspections for restaurants and grocers explains how routine visits catch them early.
If an inspector finds a temperature problem
Move the food to working refrigeration or follow the inspector's direction on discarding it, document what you did, and get the unit repaired. Keep the service invoice; it shows the problem was corrected. If the failure is sudden or the whole unit is down, use our food safety when refrigeration fails guide for the keep-or-discard rules.
Unit running warm before an inspection? Call Cool Aid at 1-800-266-5243. We service walk-ins, reach-ins, prep tables and ice machines, with 24/7 emergency service.
How we help kitchens stay inspection-ready
A preventive maintenance plan puts coil cleaning, gasket and door checks, drain service and ice machine cleaning on a schedule, and a technician flags problems before they become violations. Lotus Thai in San Jose relies on us for preventive maintenance and emergency repair of its HVAC and refrigeration. Every repair carries our 1-year parts and labor warranty. For restaurant owners in San Jose, see our restaurant HVAC and refrigeration service.
Schedule a pre-inspection refrigeration check
Frequently asked questions
What temperature does a California health inspector want to see in a cooler?
Potentially hazardous food at or below 41°F (CalCode 113996). A few items, such as raw shell eggs and pasteurized milk products in sealed original containers, may be held at or below 45°F. Setting coolers a few degrees below 41°F is common trade practice, so the warmest spot still passes.
Where should the thermometer go in a reach-in or walk-in?
In the warmest part of the unit, readily visible, reading in steps of no more than 2°F (CalCode 114157). That is usually near the door and toward the top, not next to the evaporator coil.
How often do ice machines have to be cleaned for an inspection?
CalCode says at the manufacturer's frequency, or often enough to prevent soil or mold buildup. Manitowoc says every six months, Hoshizaki's KM series at least once a year, and Scotsman's CU series at least twice a year. Check your model's manual and log each cleaning.
Is a temperature log required?
Ask your county what it expects for your operation. CalCode requires a formal HACCP plan only for special processes like smoking or curing (CalCode 114419), not for ordinary refrigeration. Either way, a simple temperature log is one of the best habits you can have: it shows the inspector you watch temperatures, and it gives you a record if a unit fails.
Will a torn gasket get us written up?
It can. CalCode requires equipment to be clean, fully operative and in good repair (CalCode 114175), and a torn gasket also lets warm air in, which leads to frost, condensation and warm product. Gaskets are an inexpensive fix compared with the problems they cause.
What happens if food is above 50°F during a Santa Clara County inspection?
Santa Clara County DEH treats cold-holding readings above 50°F as a major violation, and major critical violations require either closure or immediate correction with a follow-up inspection. Readings from 42°F to 50°F are scored as minor.
More from the Commercial Refrigeration Help Center
Emergencies and food safety
Troubleshooting
- Walk-in cooler not cooling
- Walk-in freezer ice buildup
- Reach-in and prep table problems
- Ice machine problems
- Compressor problems
- Water and ice on the floor
- Noises and temperature alarms
Equipment guides
Rules and inspections
Maintenance, costs and replacement
Or start from the Commercial Refrigeration Help Center: symptom finder, emergency steps and every refrigeration guide we have written.